Shipping and Return Policy

Hey there, thanks for visiting Sin Miedo Market. Please take a look at the info below regarding shipping, returns/exchanges, and other important information prior to purchasing an item. Although we’d love to say everything will always be perfect, we know that sometimes things don’t go as planned. To help with any questions or concerns we wanted to provide some info to our awesome customers. As always if you have any questions, you can contact us at sinmiedomarket@gmail.com.

SHIPPING

We know how excited you are to receive your purchased items and because of that we will do our best to always ship purchases out as soon as possible after purchase via USPS, and 2-3 business days during restocks or launches. PLEASE NOTE - processing time does not include weekends or holidays and packages may be delayed due to weather. ALL ORDERS SHIP FROM AUSTIN, TX.

INCORRECT ADDRESSES/CHANGES

Sin Miedo Market will ship all orders to the address entered at checkout and is not responsible for lost packages if the address is entered incorrectly. If you reach out to Sin Miedo Market prior to the package being shipped to update an incorrect address, we will do our best to accommodate the change when possible. These changes are NOT guaranteed to happen, please ensure that you receive a response from us confirming any updated address changes.

LOST/STOLEN PACKAGES

Unfortunately, we know that things can get lost in transportation and Sin Miedo Market is NOT responsible for lost/stolen packages once the tracking number is marked delivered by the mail carrier. Although we are not responsible for lost packages, Sin Miedo Market will do its best to help find missing packages. There will be NO EXCEPTIONS. Ownership of packages dropped off at USPS transfers to the buyer once packages are dropped off at the post office. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service purchased from USPS along with your order from us, so any shipping issues must be handled by USPS.

We are not responsible for any stolen or lost packages. For these issues, please contact USPS directly at 1-800-ASK-USPS.

REFUNDS/EXCHANGES

We hope you understand, but due to the small nature of our business all returns/exchanges must be brought to our attention within 3 days items marked delivered. All items must still be in their packaging and not worn or used. Items must be shipped back within 7 days of communication. PLEASE NOTE - at this time funds will not be credited back to the customer original form of purchase, but WILL BE ISSUED STORE CREDIT.

If there is something wrong with your order, please email us to sinmiedomarket@gmail.com .

We only replace items if they are defective or damaged. If an item needs to be replaced because something went wrong with the order, you must contact Sin Miedo Market within 3 days of delivery of the item/s. Items must be shipped back within 5 days of delivery. Please note that customers are responsible for the return shipping costs. Returns /exchanges will not be finalized and credited until the item/s are received by Sin Miedo Market. Returns/exchanges must be requested for consideration via email first, items returned without emailing first will not be accepted.

To qualify for an exchange, your item must be unused, in the same packaging and in the same condition that you received it. Sin Miedo Market also requires a receipt or proof of purchase.

Sin Miedo Market Terms:

We reserve the right to refuse service to anyone for any reason at any time.
We don't accept order cancellations. Once a purchase is complete via the store website we do not cancel orders.
Prices for our products are subject to change without notice.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We do our best to ensure that the images selected to display our merchandise are true to form. We do not provide returns for purchases for this reason. If you need further information on an item, please reach out to us via email at sinmiedomarket@google.com .
We are not responsible for third-party links that may appear on the website. These links may appear within our blog and we are not liable or responsible for third-party websites or third-party services.
We will correct any incorrect info, including prices, which could lead to an order being cancelled. We are not perfect, and we may have a typo regarding promotions or prices on our website, we reserve the right to cancel an order or correct the inaccuracies prior to completing an order. If this is the case we will contact you to let you know.

WHOLESALE ORDERS

We would love to hear from you regarding a wholesale order. Please contact us at sinmiedomarket@gmail.com.